CUSTOMER ALERT: Enhancements to your Knowde storefront

View our Guide to Automated Lead & Request Routing

Knowde introduces self-service tool for lead and request routing

SAN JOSE, CA – SEPTEMBER 9, 2021 – Knowde, the leading marketplace for ingredients, polymers and chemistry, has introduced Lead & Request Routing, a new self-service tool designed to enhance producer storefronts. 

The new tool, detailed in the attached document, enables producers to assign specific members of their team to receive and follow up on leads and requests based on product type, request type, buyer company, and other options. Ensuring that customer requests are routed to the right person will save time and assure that no customer needs are left unattended.

Contact your Knowde Concierge if you have any questions.

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About Knowde

Knowde is the leading online marketplace for producers and buyers of ingredients, polymers and chemistry. The marketplace allows buyers to search, compare, sample, quote and purchase products from every producer on earth, all in one place. With more than 100,000 products and thousands of producer storefronts — more than any distributor, marketplace or middleman organization in the history of the industry — Knowde is the largest marketplace of its kind. Knowde is backed by top tier investors including Coatue, Sequoia Capital, Refactor Capital, Bee Partners, Cantos Ventures, Sound Ventures, TQ Ventures, K5 Global, Mantis VC, Knollwood, 8VC, and FJ Labs. For more information, visit